POLÍTICA DE COOKIES I AVÍS LEGAL 2018-06-21T09:10:51+00:00

General Conditions

1. ACCEPTANCE AND AVAILABILITY

These Conditions regulate the legal relationship derived from the purchase processes formalized by Users through the website of www.masblanchijove.com.   The users expressly accept the full and unreserved adhesion to these stipulations, in the version published by MAS BLANCH I JOVÉ,   SLU   at the moment in which the User contracts the product in which he is interested.   Therefore, the User agrees to read carefully the conditions of the purchase since the conditions can have been modified since the last time you agreed.

By accepting these General Terms and Conditions, the User declares:

  1. That is a person with ability to purchase older than 18 years old.
  2. You have read and accept these general conditions of contract.

The user will always have access, and in any case, prior to the start of the product purchase procedure, in the contracting conditions, being able to be stored and / or reproduced in a durable medium.   And once, the User hires a product, will receive via email, the confirmation of the contracted products together with the general conditions that govern the contractual relationship.   With the contracting of any product, the user expressly accepts that the copies and confirmations required to notify article 99.2 of Legislative Royal Decree 1/2007, of November 16, are notified to him by electronic mail.

2.NATURE OF THE CONTRACT

Through this contract www.masblanchijove.com (MAS BLANCH JOVÉ, SLU, with registered office at La Pobla de Cérvoles, Pol. 9, Parc . 129, Paratge Llinars and NIF B25444142) sells to the client (any individual or legal entity that want to purchase from www.masblanchijove.com) and he buys the product specified in the invoice / delivery note / order at www.masblanchijove.com.   “Contract” is understood as the purchase and sale operation that is implemented through this document.   “Product” is understood as the merchandise to be purchased.

3.PRICE

The prices of our products are expressed in euros and include the corresponding Value Added Tax (VAT) according to the product.

www.masblanchijove.com reserves the right to modify its prices at any time, but the products will be invoiced based on the rates in force at the time the order is registered.

We do not assume responsibility for any typographical or arithmetic errors that may appear on the page.

4.AVAILABILITY

Our offers and prices are valid as long as they are displayed on the website and always according to the available stock.

We reserve the possibility of assigning a maximum of bottles of each wine per customer.   Assignments will be made in strict order of receipt of the order.

Normally we only offer products that we have in stock.   Within this framework, indications will be provided on the availability of the products at the moment in which each order is processed.

In the event that the product is not available after the processing of an order, the buyer will be informed by email or by telephone of the delivery of only a part of his order, the same being able to accept or cancel the order.   In any case, the customer will receive a partial or full refund within a maximum period of 72 hours.

5.PAYMENT

The payment of the product will be made online with a VISA, MASTERCARD or through the PAYPAL platform.

MAS BLANCH Y JOVÉ, SLU will deliver the corresponding invoice to the client when he / she requests it filling in the contracting information.   This invoice will be physically delivered with the order.   The charge to the credit card will be made at the time of purchase.

All purchase transactions are developed within a strict framework of confidentiality and encryption thanks to the SSL protocol.   Thus, MAS BLANCH I JOVÉ, SLU guarantees the confidentiality of the data provided by the client through encryption, avoiding its communication to third parties outside the legal relationship, in accordance with the provisions of Law 15/99 on the Protection of Personal Data.

In order to reinforce security and to verify the reliability of the data provided during the execution of an order, the company may request additional information from the client (such as a copy of the DNI or proof of address less than three months old) to verify that the Purchase has been made by the cardholder.   The document must be sent within a period of five working days, reserving MAS BLANCH I JOVÉ,   SLU   the right to reimburse the order if it does not receive the requested documents or if they are not valid.

Likewise, MAS BLANCH I JOVÉ, SLU reserves the right to cancel or reject any order from a customer with whom it has a dispute regarding the payment of a previous order.   By the time you press the “OK” button during the order confirmation, the bank verifies the validity of the number of credit card and check that blocking is not given.   MAS BLANCH Y JOVÉ, SLU does not have access to your banking information or store it on its servers.   For this reason, you must facilitate again each time you make a new   transaction on our website.   In this way you get a double protection against abuse and fraud.

6.THE DELIVER

The deliver to the Iberian peninsula and Balearic Islands: 3- 5 working days

Delivery in the Canary Islands and other European countries 5-8 working days

* During the months of August and December this period may vary.

Products are shipped to the address indicated by the customer during the completion of the order.   In order to optimize the delivery, we invite the buyer to indicate an address in which the order can be delivered working from Monday to Friday from 9:00 a.m. to 7:00 p.m.

In case the carrier tries to deliver the package and there is no one to receive it, it will leave a note stating the delivery attempt.   Please contact the transport agency as soon as possible by the telephone number that appears on the   note, in order to agree a new   delivery.   If in this second installment there is no one to receive it, he will leave a note again stating the second delivery attempt.   Thereafter, your order will remain at the transportation agency office for 15 days.

After having passed these days, your order will be returned to Mas Blanch I Jové premises.   By the time you receive your package, you should:

  1. Check the conformity of the merchandise received at the time of the   delivery.
  2. Indicate any anomaly in the delivery note, stating your reservations and including your signature.
  3. The transport providers do not allow the return of the merchandise if the customer opens it in their presence, but can check the box from the outside and if it detects that the box is wet or damp, do not accept the order.

Our   carrier   will notify of the incident and we will automatically send a new shipment at no cost to you.

 

MAS BLANCH I JOVÉ,   SLU   assumes no responsibility for the consequences of possible delays in the Shipping.

7.CANCELLATIONS AND RETURNS:

Orders can be canceled without cost until the moment the shipment becomes effective.   If we receive notice of cancellation once the package is already sent, it will be considered a refund.   Refunds can take up to 14 calendar days from receipt   of the   product.

The right of return cannot be exercised when there are indications that the products have been opened, manipulated or exposed to inappropriate conditions.

It is mandatory to return the properly protected products, in their original packaging, in perfect condition for later sale.   You cannot accept any package that does not have any of the items of identification of the sender (name, surname, address, order number).

The return of the products requested will result in the reimbursement of all the amounts paid   for him   user.   The cost of return will be assumed   by the user.   Those returns that are derived from our error or from a defect in the product are excluded from this case.   In this case, MAS BLANCH I JOVÉ, SLU undertakes to exchange the defective product for the same or refund the amount.

It will also be responsible for the return and subsequent costs   Shipping.   To make a return effective contact us on the phone   973 050   018.

The User will receive an email acknowledging the receipt   of communication   return.   We will not accept any change or refund if we have not previously received any notification.

8.SECURITY AND CONFIDENTIALITY

MAS BLANCH Y JOVÉ, SLU complies with the provisions of the Organic Law 15/1999, of December 13, on the protection of personal data, and the regulations on services of the information society and electronic commerce, adopting the necessary administrative and technical procedures to guarantee the security of the personal data we collect.

When a customer places an order, your personal data, domiciliary, and those relating to your form of payment, are incorporated into our database, used only to process the order and send information about offers and services of companies of the group that may be of interest to our customers.   MAS BLANCH I JOVÉ,   SLU ensures the confidentiality of the data provided by our customers, since the personal data requested is always strictly necessary.

MAS BLANCH I JOVÉ,   SLU   undertakes not to use them other than the agreed and   not to cede or sell them to third parties outside the group companies under any circumstances.   In any case, the clients of MAS BLANCH I JOVÉ,   SLU   may at any time exercise the rights of access, rectification, cancellation and opposition, communicating in writing to   info@masblanchijove.com

In this sense, the User is informed and gives his consent to the incorporation of his data to the automated files owned by www.masblanchijove.com   (MAS BLANCH I JOVÉ, SLU with registered office in La Pobla de Cérvoles , Paratge Llinars , Pol. 9, Parc . 129 and NIF   B25444142)   duly registered in the General Registry of Protection of Personal Data, and for the automated processing of your data, as a consequence of the consultation, request or contracting of any service, or of any transaction or operation carried out, in order to access the information and to the services provided by MAS BLANCH I JOVÉ,   SLU   through the web page, and where appropriate for the maintenance of the contractual relationship, as well as for the sending of offers or advertising and promotional communications of the companies of the group.

The User declares that all the data provided by him are true and correct, and undertakes to communicate to MAS BLANCH I JOVÉ,   SLU   the changes that occur in them.  The User has the right to oppose the processing of any of their data that is not   essential for the conclusion of the contract and its use for any purpose other than maintaining its contractual relationship.

The privacy policy of MAS BLANCH I JOVÉ,   SLU   guarantees the User in any case the possibility of exercising their right of access, rectification, cancellation and opposition of their data, notifying MAS BLANCH I JOVÉ,   SLU   sending an email to the email address   info@masblanchijove.com   .

Also, and in compliance  of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data,   MAS BLANCH I JOVÉ,   SLU   will exclusively send offers or advertising and promotional communications electronically to those users who have expressly granted their consent.

MAS BLANCH I JOVÉ,   SLU   informs the User that he / she can unsubscribe from this type of communication, following the instructions that appear at the end of all our emails or communicating it in writing to the email address   info@masblanchijove.com

9.RIGHTS AND OBLIGATIONS OF THE PARTIES

MAS BLANCH I JOVÉ,   SLU OBLIGATIONS:

MAS BLANCH I JOVÉ,   SLU,   undertakes to comply with the following contractual obligations:

Provide with the maximum guarantees to the User, the service requested by this agreement with the provisions of the contract conditions, without breaching the contractual good faith.

Expressly inform the User of the existence of these conditions prior to the start of the contracting procedure.

Inform the User prior to the purchase and in a concrete, clear, precise and unequivocal manner, of the specific characteristics of the services requested, such as the price of the same and the taxes that are applicable.

To make available to the User a copy of the text of the general conditions.

  1. Obligations of the User

For its part, the User agrees to:

Carry out the full compliance with the provisions of these conditions of the services provided by MAS BLANCH I JOVÉ,   SLU,   complete the registration forms prior to the start of the contracting procedure with accurate and current information.

Providing, in a correct way, the bank details requested by MAS BLANCH I JOVÉ,   SLU,   pay the price of the products purchased, without the presentation of a claim exempting you from this obligation.

  1. Rights of the user:

All the information provided to the client will be binding for the offeror in the terms established by current legislation.

Every user has the right to have the goods he acquires be of the category and legal requirements hired or of that quality that is directly proportional to the category of the establishment.

10.PERIOD OF VALIDITY OF THE PRESENT CONDITIONS

The period of validity of these conditions will be the time that they remain published on the website and will be applied to the services acquired at the moment in which said conditions were available.

In any case, MAS BLANCH I JOVÉ,   SLU   reserves the right to modify unilaterally, without affecting the services contracted by users prior to the modification, except in those cases in which the user has changed or modified the service contracted, in the case they are application the conditions in force at the time of the change and / or modification.

11.NULLITY AND INEFFICIENCY OF THE CLAUSES

If any clause included in these conditions is declared totally or partially null or ineffective, such nullity will affect only that provision or the part of it that is null or ineffective, subsisting in all other conditions.

12.NAVIGATION, ACCESS AND SECURITY

The access and navigation on this website implies accepting and knowing the legal warnings, conditions and terms of use contained therein.   MAS BLANCH I JOVÉ,  SLU makes the maximum efforts so that the navigation is carried out in the best conditions and to avoid the damages of any type that could be caused during the same.

This website has been designed to support the most used browsers (explorer, chrome, firefox, safari, opera).

MAS BLANCH I JOVÉ,   SLU   is not responsible for the damages, of any kind, that may be caused to users by the use of other browsers or different versions of the browsers for which the website has been designed.   Access to this website is done in an unsecured environment, so the information is transmitted in encrypted form.

Access to this website may involve the use of cookies.   Cookies are small amounts of information that are stored in the browser used by each user so that the server remembers certain information that only the server that implemented it will later read.   Cookies generally have a duration limited in time.   No cookie on this website allows you to contact the user’s phone number, your email address or any other means of contact.   No cookies on this website can extract information from the user’s hard drive or steal personal information. The only way, on this website, that a user’s private information is part of the cookie file is that the user personally gives that information to the server.   Those users who do not wish to receive cookies or want to be informed of their setting can configure their browser for this purpose.

MAS BLANCH I JOVÉ,   SLU   is not responsible or guarantees that access to this website is uninterrupted or that it is free of error.   Neither is responsible or guarantees that the content or software that can be accessed through this website, is free of error or cause damage.   Under no circumstances MAS BLANCH I JOVÉ,  SLU will be responsible for losses, damages or damages of any kind arising from the access and use of the website, including but not limited to those caused to computer systems or those caused by the introduction of viruses.   MAS BLANCH I JOVÉ,   SLU   is not responsible for any damages that may be caused to users due to improper use of this website.

13.INTELLECTUAL PROPERTY

All the information contained in www.masblanchijove.com   as well as its graphic design and the codes used, are protected by copyright and other protection rights contained in Royal Legislative Decree 1/1996, of April 12, which approves the revised text of the Intellectual Property Law. These rights belong exclusively to MAS BLANCH I JOVÉ,   SLU,   or its licensors, therefore, any act of reproduction, distribution, transformation or public communication is expressly excluded, as well as any type of assignment, of all or part of the content of this place, and in general of any object that according to the current legislation be   protected   by the rules of intellectual property.

All content on the website and all content available through the services provided, including designs, text, graphics, images, video, information, applications, software, music, sound and other files, as well as their selection and disposition (the “content”) are the exclusive property of MAS BLANCH I JOVÉ,   SLU,   or your two licenses , with all rights reserved.   No part of the content   of the website may be modified, copied, distributed, framed, reproduced, re   -published, downloaded, extracted, displayed, published, transmitted or sold in mode or by any means, totally or partially, without the prior written consent of MAS BLANCH I JOVÉ, SLU.

Whenever the user is legitimated to use the website, MAS BLANCH I JOVÉ,   SLU   grants a limited license to use and access the website and “content” of the website and to legitimately download and only for personal and non-commercial use, the content   of it, as long as they are maintained   intact all warnings on copyright and intellectual property.   It will not be possible to load or   to post   “Content” of the website in any Internet, Intranet or Extranet site or integrate the information in databases or compilation.   Any other use of the “Content” of the website is strictly prohibited.

14.TRADEMARKS

All brands, logos and anagrams shown   on this site are owned by   MAS BLANCH I JOVÉ,   SLU   or by third parties   Business.   The use, without prior consent, of any item of information is expressly prohibited. The website  www.masblanchijove.com   is object of protection in accordance with the current legislation regarding industrial property.   In particular, you cannot use brands, trade names, store signs, names, logos, slogans or any other distinctive sign belonging to MAS BLANCH I JOVÉ,   SLU  without the written permission of MAS BLANCH I JOVÉ,   SLU.

15.JUDICIAL ACTIONS

MAS BLANCH I JOVÉ,   SLU   reserves the right to exercise legal actions against users who violate or infringe intellectual and industrial property rights.

16.APPLICABLE LAW AND JURISDICTION.

The present contract will be governed by Spanish legislation that will be applicable to what is not provided in this contract regarding interpretation, validity and execution. Any disputes arising from the contracting of products through this website will be submitted to the competent jurisdictional bodies determined by law.

The website www.masblanchijove.com is managed   by society:

MAS BLANCH Y JOVÉ, SLU with registered office in La Pobla de Cérvoles, Paratge Llinars , Pol.   9, Parc . 129 and NIF   B25444142.

MAS BLANCH I JOVÉ,   SLU   2018   © All Rights Reserved.